Getting Started
- Why am I getting an error message when I try to add my phone number?
- Do you accept cats and other animals?
Account and Profile
- How do I memorialise my pet's profile?
- How do I change my name in my account?
- How do I add, edit or remove a pet profile?
- How do I create a cat profile?
- How can I delete or hide photos?
- How do I exercise my rights under RGPD?
Finding a Sitter
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Booking and Meet & Greets
- How do I contact a sitter or dog walker?
- How do I pay for a booking?
- How do I add another pet to a booking?
- How do I modify a booked service?
- How do I cancel a service?
- How can I tell if my pet's service has been booked?
Payments
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Getting Started
- How do I become a pet sitter or dog walker on Rover?
- How long will it take Rover to review my profile?
- How do I verify my identity?
- How do I contact Rover Support?
- Do I need to be licensed to be a dog sitter or walker?
My Profile and Services
- Can I accept bookings in other areas while travelling?
- How do I manage my calendar?
- How do I change my account email address?
- How do I add and edit photos on my profile?
- How do I hide a service from search when I’m away?
- How do I change my availability and the number of pets I can sit?
Running My Business
- How can I see reviews pet owners have left for me?
- How do I manage my inbox?
- Why is managing my inbox important?
- Can I respond to a review?
- What do the statistics on my profile page mean?
- How can I promote my pet care services?
Booking and Meet & Greets
- How do I contact pet owners using the mobile app?
- How do I book with a pet owner or create a repeat booking?
- How do I modify a pending request before booking it?
- How do I modify a current and upcoming booking?
- How do I create a Meet & Greet?
- What are the best practices for Meet & Greets?
Payments
- How can I set up my Stripe account?
- How do I get paid for bookings?
- How do I review my payments from my Rover bookings?
- Where can I view my total earnings?
Trust and Safety
See all articles
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Owner
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Getting Started
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Account and Profile
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Finding a Sitter
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Booking and Meet & Greets
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Payments
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Sitter
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Getting Started
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My Profile and Services
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Running My Business
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Booking and Meet & Greets
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How do I contact pet owners using the mobile app?
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How do I book with a pet owner or create a repeat booking?
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How do I modify a pending request before booking it?
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How do I modify a current and upcoming booking?
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How do I create a Meet & Greet?
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What are the best practices for Meet & Greets?
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How do I delete or archive old requests in my inbox?
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How do I contact pet owners using the mobile app?
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Payments
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Trust and Safety
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