Inbox Help
Where do I find a sitter's contact information?

Local Rover numbers that pet owners and pet sitters use to communicate with each other (relay numbers) are temporarily unavailable. We, therefore, encourage you to continue exchanging messages, photos, and videos via our apps and website. However, if you prefer a voice call, you can choose to share your personal phone number with the owner once the online reservation is made and paid for.

We are sorry for any inconvenience this may cause. Please rest assured that we are working hard to resolve the issue. In the meantime, if you need to contact our Customer Service or the Trust & Safety team, you can reach them as follows:

Customer Service and Trust & Safety Team: 08 05 11 87 47. Or chat with Rover Support from 9am to 6pm, Monday to Saturday. Here's how: 

  1. Select Get help on the bottom right of your screen.

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  2. Choose from a list of topics to get help, or type in your question. 

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