Rover is committed to establishing a safe, worry-free environment that protects the privacy of sitters and dog owners alike.
For this reason, Rover uses relay numbers (not available right now), before and after a service has been booked so that your actual phone number remains private. In some cases—when arranging a Meet & Greet, for example—a sitter or pet owner may choose to share an address or phone number before a service has been booked to ensure they're able to meet in person.
Even after the service has been booked, Rover maintains a strict policy. A sitter’s address will only be displayed if the service is scheduled to take place at the sitter’s home.
Have questions? We're here for you! Contact Rover Support at 08 05 11 87 47 - Monday to Saturday from 9am - 6pm. Or, submit a help request by navigating to the bottom of any page in the Help Centre and selecting Contact Support.